This Refund Policy covers all purchases of digital content on PayPig Central. It supplements our Terms of Service.
For any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com.
Every refund request is considered on its own facts. Contacting CCBill is the fastest route, and you may also reach us at info@onlydrain.com.
PayPig Central sells individual videos only — there are no subscriptions, membership tiers, or bundles, so there is nothing to cancel and no recurring charge to stop. Because access to a purchased video may begin immediately after payment, digital purchases are generally treated as final. That general position does not override the case-by-case review described above, and does not limit any right you have under applicable law.
Refunds are not ordinarily granted for buyer's remorse, accidental purchases, failure to read the description, changed preferences, or partially viewed content — but you may still raise any of these, and they will be reviewed.
If a technical issue prevents access to a purchased video, contact support through the official contact method on the site. We may verify the purchase and restore access or provide a reasonable fix. This is a technical remedy, not a refund.
Unauthorized chargebacks, payment disputes after successful access, credential sharing, or attempts to obtain content without payment may result in account suspension and loss of access. We reserve the right to contest chargebacks with our payment processor using purchase and access records.
Previews, titles, descriptions, and pricing are provided so users can decide before purchasing. Please review the content details before checkout — this is your opportunity to confirm the content is what you want before the sale becomes final.
If you believe you were charged more than once for the same item, or charged in error due to a site or payment-processor malfunction, contact us and we will investigate and correct verified billing errors.
For billing questions and refund requests, contact our billing partner CCBill via phone 1.888.596.9279 or email consumersupport@ccbill.com. For access issues or anything else, contact info@onlydrain.com or see our Contact page.